Terms and Conditions
Sale Terms regulate the current agreements between Italian Dance Shoes SRL Company and the customer who to buy via the on-line Shop.
2. RULES FOR ON-LINE PURCHASES
2.1. Eligibility to Purchase
To place an order on the website, the customer must be of age or have more than 18 years, and be the final
consumer. Minors are expressly excluded from on-line purchase.
2.2. How to place an order
To place an order through this Web site please follow these steps:
1. Choose the products desired and add them to "cart".
3. Create or log into your account
4. Introduce the delivery details and accept the Sales Conditions
5. Choose the method of payment and click on "Confirm Order"
6. Make the payment.
7. If the payment is authorized, you will receive a confirmation.
Except for the circumstances described in Sections 2.3 and 2.4 below, this confirmation constitutes
acceptance by Italian Dance Shoes SRL customer's order and creates a binding agreement between the customer
and Italian Dance Shoes SRL
please print and / or save a copy of the Sale Terms before placing the order.
You will receive a copy of the acknowledgment to your email address, you should print and download a
copy for future reference.
Italian Dance Shoes SRL may modify the conditions of purchase at any time, without prior notice to the customer.
However, if an order is canceled for any of the reasons mentioned above, Italian Dance Shoes SRL refund, if
applicable, the value of the order. Shipping charges will not be refunded under any circumstances, except a
few cases. Also, once the Customer has received confirmation of receipt by Italian Dance Shoes SRL of his order, the
Sale Terms applicable to the same can not be changed.
2.3. Items Availability
The completion of an order through the website is subject to the availability of the articles. Italian Dance Shoes SRL
is committed to ensure the availability of stocks for all items that are on sale,
If the product ordered is not available or if it is sold out, the customer will be informed by e-mail and
refunded the amount within thirty (30) days after the payment.
Point 2.3 is not valid for all those articles where already appear the expected delivery date.
2.4. Cancellation or rejection policy of an order by Italian Dance Shoes SRL
Italian Dance Shoes SRL reserves the right to reject or cancel any confirmed order, for, among others, the following
There was a technical error on prices on the website when the order was placed
The item ordered is not available
The billing information given by the client was incorrect or unverifiable
Security systems indicate that the order is abnormal or may be fraudulent
There are reasons to believe that the customer is a minor of age (under 18)
Italian Dance Shoes SRL is unable, after 3 attempts, to deliver the items to the address provided.
If an order is refused for any of the reasons above, Italian Dance Shoes SRL refunds (if provided) the order amount.
After the 3rd unsuccessful delivery attempt Italian Dance Shoes SRL will charge the non-delivery costs.
3. PRICES AND PAYMENT
3.1. Prices and Currency
The prices and offers presented on the Website include VAT (Value Added Tax) and are valid only for online
purchases. The prices are in euro.
3.2. Price changes
The prices on the website are subject to changes. Italian Dance Shoes SRL reserves the right to change prices
without notice. However, after receipt of order confirmation, the prices to be paid for this order will not be
Italian Dance Shoes SRL informs that despite careful updates that are placed on the prices of the Web site, these
may still contain errors. All pricing errors will be promptly corrected and will not be binding on Italian Dance Shoes SRL
3.3. Payment methods
To pay for the order the Customer may use the following credit cards or debit cards: Visa, Visa Electron,
MasterCard, Maestro, American Express, PayPal or bank transfer. The charge will be made upon
confirmation of purchase.
Bank transfer, Beneficiary: ITALIAN DANCE SHOES SRL
Bank: BPER BANCA
Agency of: RIMINI, AGENZIA 1
Causal: ORDER NUMBER
Paypal: on payments made through Paypal will be charged a surcharge of 4%. Our Paypal account:
Cash on delivery (Only for Italy)
4.1. Delivery: Where and When
Deliveries will be made from Monday to Friday. No deliveries are made on weekends or public holidays.
The orders can be delivered to private residences or offices
Deliveries will be made during business hours. For this reason, in order to facilitate delivery, it is asked to
customers to use their work address or any other address where someone is present at the time of
receiving the product
4.2. Import taxes and customs duties.
The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union. In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the country of destination. It is not possible to predict in any way if and what costs would be incurred for the customs clearance of the goods. For more information, you can contact the customs office of your country. In all cases, any costs relating to import taxes and / or customs duties will be borne by the customer.
4.3. Delivery time
Orders are usually delivered within 3-5 working days. Generally the delivery time is respected and, although
Italian Dance Shoes SRL can not guarantee punctuality, all orders are delivered within a maximum of thirty (30)
working days from the date of confirmation of receipt of purchase. After sending the order, the customer
will receive an e-mail notification about the expected delivery date.
5 - DAMAGE AND LOSS OF THE SHIPMENT
The goods, if shipped, travel at the risk of the customer.
The shipment is considered damaged when it has suffered damage to the packaging or contents, in this case it is advisable, at the time of delivery, to sign the shipping document (Waybill) with the words "With reserve" or to refuse the shipping if there is any damage to the contents or missing items.
In this case it is necessary to promptly report it to the Customer Service of Italiian Dance Shoes SRL within 2 days from the delivery date.
Italian Dance Shoes SRL cannot be held responsible for damage or loss of the product, all our obligations cease with the goods to the carrier or to the shipper even if the conditions of sale included that transport costs are included in the price.
Transport is always understood to be carried out at the risk and peril of risk by any means carried out. The Italian law does not add to the on-line seller this objective responsibility during the shipment of the product. Contracts relating to electronic commerce, by nature of such business, are concluded in the time and place of the start of the execution, that is with the passage of the product from the seller to the carrier-courier who will take care of the shipment.
Therefore, Art. 1327, paragraph I, of the civil code.
Therefore, in the event of uninsured shipping, whoever receives the damaged goods cannot act against the seller (Italian Dance Shoes SRL), but only against the carrier-courier, pursuant to Art. 1693, paragraph I, of the Civil Code.
6. RETURN POLICY
6.1. Return of non-conforming products
The customer has the right to return defective or non-conforming products. From the moment the
customer receives the goods, the customer has 14 days to inform Robadaballo Srl of the defect or lack of
conformity and to return the product to Italian Dance Shoes SRL
If the customer returns a product, Italian Dance Shoes SRL will repair or, if it is too expensive or very long waiting
time, will replace the product. If a product can not be repaired or replaced Italian Dance Shoes SRL refund the full
amount using the same system of payment of the order, within thirty (30) days from the notice of the issue
The foregoing shall not affect the rights of the customer as aconsumer, under the law in force on consumer
6.2. Return Policy
If the customer is not satisfied with the products purchased, regardless of the reason, he has 14 calendar
days from the date of purchase to return the product without any explanation. The customer can return
the purchased product, provided that:
The product has not been washed or used in any way (other than reasonable wear and tear from
examining and testing the product).
The product is complete (two elements forming a pair must be returned together)
The customer must assume the shipping charges.
products are returned in their original packaging and labels together with applicable Returns
Note.The products should be returned in their original packaging and labels with the Return Note,
the latter will be provided by Italian Dance Shoes SRL upon customer request.
Upon satisfactory inspection of the returned goods, Italian Dance Shoes SRL will refund the price of the product
within thirty (30) days from the receipt of the goods
6,3. Product Exchange
As a rule, the products can not be changed. To obtain a product in another color or another size, the
Customer must return the original item (see point 5.2) and place a new order from the website.
6.4. Return of Gifts
To return a product received as a gift, the customer must contact the person who gave him the gift and ask
to make the procedure for gift return. Repayment will be made in the same way than the original payment.
6.5. Information on Refunds
Refund will be made in the same way as the original payment.
Italian Dance Shoes SRL will not refund until it has received the product and verifying the condition; once the
conditions of the item have been verified, the customer will receive a refund amount within thirty (30) days
of receipt of the product.
In points 5.1 and 5.2, 5.3, 5.4 goods travel at customer own risk.
7. VALIDITY OF OFFERS
The promotional offers shown on the Website to increase the sales of certain products are valid only while
they appear on the Website, unless otherwise specified therein.
8.1. Sale Terms set out the obligations and responsibilities by Italian Dance Shoes SRL in relation to the supply of
products. There are no guarantees, conditions or other terms binding Robadaballo Srl, except as expressly
stated in terms of purchase.
8.2. None of the above mentioned pointsof the Sale Terms limits or excludes the responsability of
Italian Dance Shoes SRL in case of (i)
death or personal injury caused by negligence of Italian Dance Shoes SRL
failure to fulfill the obligations of the laws national regulations or
any other responsibility which can not be excluded by law.
8.3. As agreed in paragraph 7.2. Italian Dance Shoes SRL l assumes liability at every point mentioned, stating that its
maximum liability shall be limited to the amount paid to Italian Dance Shoes SRL for the product in question
8.4. Subject to point 7.2, in no event, for both the non-compliance of contract, warranty, condition, tort,
strict liability, legal or otherwise, a party shall be liable to the other for any special, consequential,
incidental, or indirect.
Those who order through this website examine and agree the following obligatory information: the data
collected during the order will be used only to provide the service and / or deliver the purchased products
and fulfill their legal,managerial and administrative obligations.
We inform you that, pursuant to Legislative Decree 196/2003 laying down rules for the protection of
persons and other subjects regarding the processing of personal data, Italian Dance Shoes SRL is the owner of the
personal information you provide, or otherwise acquired during its activity
The treatment of personal data includes the collection, recording, organization, storage, processing,
editing, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination,
erasure and destruction or the combination of two or more of these operations.
The information you provide will be used for the following purposes:
- to provide the service and / or supply the products you have bought;
- in relation to contractual obligations, pre-contractual or statutory, exclusively for administrative purposes;
- in order to execute transaction the consumer is completing;
- to fulfill legal obligations;
- for reasons of operational, legal, tax and management;
The data will not be disclosed to other parties, except the shipper responsible for the delivery of the goods,
nor will it be released to third parties.
We will be collected the following data:
- First and last name;
- User's address;
- E-mail account;
- Telephone number;
- Tax code and VAT number (only if an invoice is requested, and in any case if the buyer is a firm or
The information requested are necessary, and in the absence of even one of them, Italian Dance Shoes SRL won’t
deliver the items, because we will not be able to fulfill the pre-contractual, contractual, regulatory and tax
Data will be processed using instruments that guarantee security and privacy, this can also be done by
paper and / or automated tools to store, manage and transmit the data themselves.
We also advise that Article 13 of Legislative Decree 196/2003, gives citizens the exercise of specific rights.
In particular, the person concerned may obtain, from the existence or otherwise of their personal data, and
that such data be made available in an intelligible form. The party can also ask to know the origin of the
data and the logic on which the treatment is based; to obtain the cancellation, transformation or blocking
of data in violation of the law and updating, correction or, if there is interest, integration of data; to
oppose, for legitimate reasons, the treatment itself.
10. APPLICABLE LAW
Purchases made through the website in accordance with these conditions of purchase are subject to Italian
Any dispute or discrepancy concerning the application or interpretation of the Sale Terms, as well as the
contracts incorporating them, shall be resolved in the Court of the city of Rimini in Italy, which will have
exclusive competence over any other jurisdiction. However, should the Customer have the status of
consumer under Italian law for the protection of consumers and users, the competent courts will be those
of the consumer is resident in the territory of Italy.